Privacy Policy
Data Controller
Freshfresh
Suit A/38 Suakin Dr, Mosman NSW 2088, Australia
Email: contact@freshfresh.world
Phone: +61299684388
Scope and Geography
Freshfresh operates from Mosman, New South Wales, Australia. This website publishes educational content about holistic lifestyle topics — including movement, nutrition awareness, rest, mindfulness, and environment — intended primarily for readers in Australia.
We do not sell dietary supplements, medicines, physical products, or paid consultation services through this website. Content is informational only and must not be interpreted as advertising for regulated health products.
Introduction
This Privacy Policy explains how Freshfresh ("we", "us", "our") collects, uses, stores, and protects personal data when you visit freshfresh.world or contact us about our educational holistic lifestyle content.
We comply with the Australian Privacy Act 1988, the General Data Protection Regulation (GDPR) where applicable, and other relevant international data protection laws.
Personal Data We Collect
We may collect the following categories of personal data:
- Identity data: full name
- Contact data: email address, postal address, phone number
- Communication data: messages sent via contact forms or email
- Technical data: IP address, browser type, device information, pages visited
- Cookie data: preferences and usage analytics as described in our Cookie Policy
Purposes and Legal Bases
| Purpose | Legal Basis | Retention |
|---|---|---|
| Responding to enquiries about educational lifestyle content | Consent / Legitimate interest | Up to 2 years |
| Website analytics and performance improvement | Consent | Up to 26 months |
| Legal and regulatory compliance | Legal obligation | As required by law |
How We Use Your Data
We use personal data to respond to contact form messages, improve our educational website, and fulfil legal obligations. We do not sell your personal data to third parties. We do not process payment or order data because no products are sold on this site.
Data Sharing
We may share data with trusted service providers who assist with hosting, email delivery, and analytics. All processors are bound by data processing agreements and may only use data as instructed by us.
International Transfers
Where data is transferred outside Australia or the EEA, we ensure appropriate safeguards such as Standard Contractual Clauses or adequacy decisions are in place.
Data Security
We implement technical and organisational measures including encryption, access controls, secure hosting, and staff training to protect your personal data against unauthorised access, loss, or disclosure.
Your Rights
Under GDPR and applicable Australian law, you have the right to:
- Access your personal data and receive a copy
- Rectify inaccurate or incomplete data
- Request erasure of your data ("right to be forgotten")
- Restrict or object to processing
- Data portability where technically feasible
- Withdraw consent at any time without affecting prior lawful processing
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) or your local supervisory authority
To exercise your rights, contact us at contact@freshfresh.world. We will respond within 30 days.
Advertising and Content Standards
Our educational content about holistic lifestyle topics is published in compliance with applicable advertising standards in Australia. We do not make health claims, guarantee outcomes, or promote dietary supplements. Personal data is not used to target individuals based on sensitive health conditions.
Children
Our website is not directed at individuals under 16. We do not knowingly collect data from children. If you believe we have collected such data, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on this page with the updated date shown above.
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